Production and delivery time frame:
Most designs are made specifically to order, so we ask for you to please allow 3 business days for your item to ship once processed. If for any reason the design you purchased is on backorder, we will let you know within 1 business day and quote you a time period of when you can expect its arrival. If the time frame quoted is unacceptable, we will happily provide the option for you to cancel your order. You can choose the shipping time frame you prefer at time of purchase.
Contact us at firstname.lastname@example.org to discuss custom order options.
Enjoy our Free Shipping option on every domestic and international order over $125 USD. To redeem, select the Free Shipping option at checkout. The shipping carrier for the Free option is subject to the shipper's discretion. All orders are insured and carefully packaged for safe delivery through UPS or USPS. Tiffany Kunz Jewelry will not be held responsible for any loss or damage that may occur in the process of shipping.
International shipping is available at this time for select countries. If you do not see your country listed, please contact us at email@example.com to request for it to be included. Please be aware that customs or duty fees may apply and are the sole responsibility of the recipient.
We want for you to be completely satisfied with your new Tiffany Kunz jewelry. If for any reason you are unhappy with your purchase, please contact us at firstname.lastname@example.org within 7 days of delivery to discuss options of exchanges. After 7 days, exchanges will not be accepted. We are currently unable to accept returns on designs purchased online.
We stand behind our product and are happy to work with you if a repair is needed. Please contact us at email@example.com to discuss your options.
All of our reclaimed bronze jewelry is coated with an organic coating to protect from tarnish, sensitivity and discoloring skin. This coating is topical however and will naturally wear overtime depending on an individuals skin ph and how the jewelry is cared for. We encourage you to consider our silver jewelry if you have had a history of sensitivity to Bronze metal. Although we are unable to guarantee the coating for any length of time, we have provided some easy tips to follow to help prolong the life of the coating and to keep your jewelry looking its best. Our Silver jewelry has not been finished with an organic coating to allow for the natural beauty of aging to occur. If your preference is for no tarnish to appear, simply follow the below care tips.
Any private information shared with us will be used only for the purpose of order correspondence and will be kept confidential. We promise never to sell or share our clients' information.